Alterations
If you have already sent your order and realise that you need to change something (perhaps an address or a delivery date), please contact our customer service department as quickly as possible, by emailing us the changes. If the order has not already been sent, we should be able to make any necessary changes.
Active Delivery Periods
Most special occasions are very active periods for the delivery of our gift and hamper products (e.g. Mother’s Day and Christmas) and because of the volume of products delivered during these times, we ask that you place your order with us as soon as possible, and at least several days in advance of the delivery date, to insure that we will be able to make the delivery on time.
Credit Card Information
You will be able to pay for your purchase with Visa, MasterCard, Diners Club, American Express and EFT or Direct Deposit.
About Our Products
All prices are shown in South African Rands. Each order is inclusive of VAT as well as care, handling. All products in our online catalogue are designed with the freshest products available and we have a variety of options to meet your budget. All products shown in our online catalogue are representative of general designs and styles.
Our Guarantee
Our goal is to provide you the best quality product and service, and your satisfaction is guaranteed. If for any reason you are not satisfied with our product or our service, email us within 24 hours and we will send a replacement or offer you an alternative solution to the problem. All purchases made are prone to stock availability, if there is nothing of one type available it will be replaced with something of a similar nature at our discretion.
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